Kenzie Schermerhorn

Hi and welcome to Becoming Balanced! We're so glad you're here and proud of you for taking the first step toward prioritizing your mental health and overall wellbeing.

I'm the Billing Specialist at Becoming Balanced, where I've been part of the team since 2024, helping make the financial side of therapy a little less overwhelming. I joined the team after graduating from Rasmussen University's Medical Billing and Coding program. Before that, I worked in optical insurance sales, which gave me a strong foundation in navigating insurance and supporting clients through the billing process, and before that, I spent time bartending and working as a barista, jobs that taught me a lot about connecting with people from all walks of life. I'm grateful to now be part of a team of incredible women who are passionate about making quality mental health care accessible and empowering others.

Beyond billing, I also manage Becoming Balanced's social media and create our office chalkboard designs. I love finding fun and meaningful ways to share mental health resources, celebrate our clinicians, and create a welcoming environment for everyone who walks through our doors.

Growing up in rural Minnesota with my parents and three older sisters taught me the value of compassion, community, and showing up for the people around you, values I get to carry into my work each day.

When I'm not at work, I'm a proud girly girl who loves playing with makeup. Outside of that, I'm probably reading, playing video games, planning my next trip to Disney World, or enjoying a cozy night in with my partner and our two cats, BB and Arthur. I love spending time with family and friends and finding joy in life's little moments.